Crisis Reputation Management – When Leadership Fails
The consequences may seem small at first, but they have the potential to ruin your company’s reputation for good. As more people use the Internet to find a local business ( up to 97 percent according to the Kelsey Group), they bring with them their experience and expectations from their past online purchases. Hiring the proper services such as Online reputation management to take care of your dilemmas is one way to push the problem out of mind, and concentrate on the task of growing an online business.
Every service we provide is with the reputation of your business in mind. We live in a world where everyone is under a magnifying glass because of the internet. Potential customers will make judgments based on your online reputation.
Smart business owners will be those who shed the old mentality of projecting an artificial image and embrace the power of social media to attract and influence people seeking the services that they provide. Something you did (or didn’t do) went viral, or there has been a lawsuit filed against you, or someone said something bad about your business, or you did something you’re not proud of, and suddenly it’s on Page One of your search results
Your marketing campaign will be a blunder if you don’t even know what your customers are interested in. Step two involves promoting positive or neutral information while decreasing the visibility of negative information. If you come across negative publicity, it is important not to overreact or make rash decisions as these can backfire if they are not thought out or planned thoroughly. Superb products and great customer service are the best defense against bad reviews and negative postings
We make it our business to provide excellent services to manage and grow your business exponentially.
Our team of professionals are experts in:
*Social Media Marketing
*Website Design and Development
*Commercial Video Creation
Human Resources Administration/Management
*Diversity and Inclusion